Frequently asked questions about Conch AI.

Yes! All users who sign up get access to 10 free credits daily, which can be used across all our tools: Write, Study, Rewrite Mode, and Chat.

Simply sign up for a free account, install the Chrome extension if desired, and start using any of our tools immediately with your daily free credits.

Yes! Conch works on any device with a modern browser. Our Chrome extension also works on desktop for seamless integration into your workflow.

Conch currently supports multiple languages including English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, and Korean.

No. You can create a free account and use daily credits without entering payment information.

Yes. The Conch Chrome extension lets you access writing and study tools while working in your browser.

Yes. Contact our team for information about classroom, campus, or team usage.

Sign in at app.getconch.ai to manage billing, credits, and saved work.

Most features require an internet connection because they use cloud-based AI models.

Credits are the in-app currency for Conch that allows you to write, research, generate study material, and rewrite AI-assisted text. Each action costs 1 to 4 credits.

Yes! You can upgrade, downgrade, or cancel your plan at any time. Changes take effect immediately.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal.

Yes! Students with a valid .edu email address receive an additional 10% off any paid plan.

Don't worry! We'll notify you when you're close to your limit. You can upgrade anytime to continue using our services.

Yes, we offer a 7-day money-back guarantee on all paid plans. If you're not satisfied, contact us for a full refund.

Absolutely! Contact our sales team for custom enterprise plans with volume discounts and team management features.

Credit rollover depends on your plan. Check the pricing page or your account settings for current policy details.

Most rewrite actions cost between 1 and 4 credits depending on length and tool settings.

The content that Conch generates is original content that doesn't repeat itself and passes plagiarism tests with 99.99% original content that is free and clear for publication.

No. Our AI rewrites the structure and phrasing while preserving 100% of your original meaning, facts, and key ideas.

Standard, Fluency, Natural, Formal, Academic, Simple, Creative, Expand, and Shorten. Each adapts the output to match your specific needs and tone.

Absolutely. You can paste or upload documents of any length. For very long texts, the system processes them in sections to ensure quality.

A summarizer shortens text by removing details. Our Simplifier rewrites the entire text in simpler language while keeping all the important information intact.

We offer 6 tones: Casual, Formal, Informative, Academic, Friendly, and Confident. Each changes the style and vocabulary of the simplified output.

Absolutely. You can copy the simplified text to your clipboard with one click or download it as a PDF.

You can simplify any text—research papers, legal documents, technical manuals, textbook chapters, medical reports, and more.

Yes. Conch includes citation support so AI-assisted writing can still meet academic and professional standards.

No. Conch focuses on helping users produce clearer, more authentic, human-controlled work rather than only scoring detection risk.

Single-purpose rewriters only polish text after the fact. Conch supports the full writing workflow with drafting, studying, citations, and responsible editing.

Rewrite Mode improves clarity, tone, and readability. Conch is designed for responsible writing that helps you express ideas more clearly in your own voice.

Detectors look for statistical patterns that can appear in polished human writing, ESL writing, or heavily edited text—not only AI output.

No. Detector scores are estimates. Combine them with conversation, draft history, and understanding of the student's work.

Refining AI-assisted drafts so they reflect your voice and clarity goals while you remain accountable for the final submission.

Conch is not a detector replacement. It complements detection-focused workflows by helping users write and revise more authentically.

They overlap, but rewriting also focuses on voice, rhythm, and natural variation—not just swapping synonyms.

Follow your school's policy. Many institutions allow AI for brainstorming or editing if you disclose it transparently.

You can upload PDF, DOCX, and PPTX files. Legacy .doc and .ppt formats are not supported—please convert them first.

Yes, the maximum file size is 10MB. For larger documents, try splitting them into smaller sections.

Guest users get 3 free chat messages. Sign up for Conch to get more credits and access all features.

No. Your document is processed in-session only and is not stored on our servers once you close the tab or upload a new file.

The AI focuses on answering based on the document content. If the answer isn't in the document, it will let you know.

Yes! The AI can analyze documents and answer questions in multiple languages including English, Spanish, French, German, Chinese, Japanese, and more.

You can upload a new document per session. For multi-source research, combine materials or use Conch's Write tool.

Yes. Upload lecture slides or readings and ask focused questions to review key concepts quickly.

Yes. Teams use Chat to extract answers from reports, contracts, and internal documentation.

Any text—textbook chapters, lecture transcripts, research papers, articles, meeting notes, and more.

Absolutely. You get a full rich text editor with headings, bold, italic, lists, highlights, and more.

Yes! With one click you can convert your generated notes into a flashcard set or a visual mindmap.

You can copy to clipboard, download as HTML, export to PDF, or convert directly into flashcards and mindmaps.

Any text—textbook chapters, lecture notes, research papers, articles, technical documentation, and more.

Absolutely. You can edit terms and definitions, add new cards, delete ones you know, and star important cards.

Practice (flip cards with keyboard shortcuts), List (scrollable card list with editing), and Gallery (grid view with flip animation).

Yes! You can export your flashcard set for sharing with classmates or for use in other study tools.

Any text—textbook chapters, research papers, lecture notes, articles, technical documentation, and more.

Absolutely. You can drag nodes to rearrange them, zoom in and out, and interact with every part of the visual map.

Yes! You can export mindmaps as images or convert them directly into flashcards for study sessions.

Research shows that visual learning improves retention. Mindmaps help you see connections between concepts.

The Study Planner uses AI to analyze your subjects, availability, and learning goals to create an optimized study schedule.

Absolutely! You can drag and drop sessions, switch between calendar and kanban views, and adjust session times.

Yes, the Study Planner integrates with Google Calendar to import events and block busy times automatically.

Study (new material), Review (revisiting concepts), and Practice (exercises and problem sets).

Export mindmaps as images to share visually organized study material with your group.

The planner considers review timing and focus patterns to help you revisit material efficiently.

You can upload PDF, DOCX, PPTX, and TXT files. Up to 3 files per podcast, with a maximum size of 10MB each.

Typically 1-3 minutes depending on document length and number of hosts.

Guest users get 2 free podcast generations. Sign up for Conch to get more credits and access all features.

Yes! We support 9 languages including English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese.

Yes, every generated podcast can be downloaded as an MP3 file for offline listening.

You can configure 1 to 4 hosts, each with their own unique voice and name.

Yes. Many students listen to AI-generated podcasts while commuting to review lecture material.

Yes. Generate conversational audio in your target language from study documents.

Podcast generation typically costs more credits than a short rewrite because it produces full audio output.

Yes. Grammarly and QuillBot focus on grammar and paraphrasing, while Conch adds rewriting, study tools, document chat, and citation assistance.

These detectors shape how students think about AI-assisted writing. Comparing them helps explain why a responsible writing workflow is more useful than anxiety-driven detection alone.

Undetectable.ai focuses on single-purpose rewriting. Conch supports drafting, studying, citations, and responsible editing in one workflow.

Conch offers a broader student workflow—Write, Study, Chat, and Rewrite Mode—rather than only post-hoc text rewriting.

Conch includes rewriting and simplification with additional study and citation features built for academic workflows.

WriteHuman focuses on rewriting AI text. Conch refines text as part of a full writing and study platform.

Many students use Conch for essays, citations, study tools, and rewriting—not just grammar checks.

Conch emphasizes original generation and responsible rewriting. Use your institution's tools for formal plagiarism review when required.

Notes, flashcards, mind maps, planners, podcasts, and document chat turn the same source material into multiple study formats.

Conch processes documents to deliver features and follows its privacy policy for storage, retention, and security practices.

Yes. Contact support or use account settings in the app to request account deletion.

Email help@getconch.ai or join our Discord community for live support from the team and other users.

Conch does not sell your personal writing. Review the privacy policy for details on data use and subprocessors.

Contact our team to discuss institutional agreements and data handling requirements for educational use.

Yes. Email help@getconch.ai with steps to reproduce the issue and screenshots if possible.

Paid plans include priority support. Check the pricing page for current plan benefits.

Most requests receive a response within one business day. Discord often provides faster community help.

Yes! We welcome product feedback through Discord, email, and in-app channels.